Join The Custom Cup Factory Team
Position: Office Assistant
1 year experience needed
Part-time or Full-time position (M - F)
Pay Rate: $16-$20/hour to Start + Bonus
Location: South El Monte, CA
We are seeking an Administrative Assistant/Receptionist that can function in a Fast Paced, Positive environment. The Administrative Assistant is responsible for Answering Phones, Customer Service, as well as support functions for our Operations and Installation teams.
We are looking for a good fit to join a high-performing team within the company. This is a dynamic opportunity with room for growth, and the ideal candidate must be able to provide the following functions:
-Must speak and write English fluently. Second language a plus.
-Receive in-bound calls from customers and vendors
-Process mail
-Support payable and receivable processing
-Coordinate communication between departments
-Excellent Organizational skills.
-Ability to work individually and as a Team
-Must be a self-starter, motivated employee who can work without supervision.
-Must be proficient in MS Office Suite (Primarily Excel, Word, Google Drive, QuickBook)
-Must be thorough and accurate with an attention to details.
-Experience in administrative support role
-Wholesale industry knowledge a plus
-Intermediate skill level for MS Office and QuickBooks, and ability to quickly learn in-house software
-Excellent written, verbal and analytical skills
Experience:
- front desk: 1 year (Preferred)
- customer service: 1 year (Preferred)
- office administration: 1 year (Preferred)
- receptionist: 1 year (Preferred)
- medical office: 1 year (Preferred)
Please email your resume to: info@customcupfactory.com
Position: Sales/ Account Manager
One year sales experience needed
Part-time or Full-time position (M - F)
Pay Rate: Base pay $16-22/hour to Start + Commission + Bonus
Location: South El Monte, CA
Company Website: https://customcupfactory.com/
Job Description
- Ensure high levels of customer satisfaction through excellent sales service, while consistently follow and achieve department’s sales goals. Build productive trust relationships with customers
- Assess customers needs and provide assistance and information on product features
- working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions.
- be able to promptly resolve customer complaints and ensure maximum client satisfaction.
- Team up with co-workers to ensure proper customer service
- Comply with inventory control procedures
Skills/Requirements:
- Proven work experience as a retail Sales associate, sales representative or similar role
- Basic understanding of sales principles and customer service practices. A friendly and energetic personality with customer service focus
- Working knowledge of customer and market dynamics and requirements
- Excellent communication and Rapport building skills
- Must read and write English, Basic Math skills, Familiarity with inventory procedures
- Basic Microsoft word and excel knowledge, Quickbook knowledge is a plus
- Team oriented and self motivated, Great time management. Ability to perform under pressure and address complaints in a timely manner
Please email your resume to: info@customcupfactory.com