Due to the current Covid-19 Pandemic, We are temporarily Suspending product Returns.
We accept returns on most items if requested within 14 days from the shipment date. These items should be in their original packaging and in saleable condition. Please report miss-picks (wrong item), errors in quantity (over/short) and damages within five (5) business days of receipt.
CUSTOMER ARE RESPONSIBLE FOR THE COST OF SHIPPING.
FOR EVERYONE'S SAFETY, WE ARE NOT ACCEPTING ANY RETURNS ON OPENED ITEMS.
Non-Returnable Items: Except in the case of manufacturing defects, we are unable to accept returns on personalized items.
Pre-Production Cancellation: In the event you change your mind about your order during pre-production, please contact our customer care department for a full refund. However, once your order has started Production, we can no longer process a refund.
Disclosure of Fees: Some blank items are subject to a restocking fee. Returns on undamaged blank items may require an average of 10% to 20% restocking fee. Required restocking fee will be communicated to the customer in advance of the order.
Responsibility for Shipping: We will arrange for pickup of any misprinted, damaged or defective items at no cost to you.
Window of Returns: Please check your order for defects immediately upon arrival, as there are no returns after 30 days from receipt of order.
Securing an RMA (Return Merchandise Authorization)/Return Authorization: In the event that you receive misprinted or incorrect merchandise, please contact our customer care department for assistance.
Required Condition of Returned Items: Returned items must be in new, saleable condition.
Receiving Your Refund: Method of refund depends primarily on the method of initial payment. Credit card orders will be refunded to the same credit card of purchase.
10% RESTOCKING FEE WILL APPLY TO SOME ITEMS.